Established in 1993, The Watch Company has grown to four retail stores and one central ecommerce facility. Whether you shop online or at one of our Watch Co. stores, you can rest assured knowing you'll experience the same passion for all things watches and unmatched dedication to customers who share our appreciation for a high-quality, well-designed timepiece.
We're here to help!
Our customers often have questions, and we here at WatchCo.com have the answers. We have compiled a list of the most frequently asked questions in one tidy location, most likely you'll find the answer you're looking for. For your convenience, here is our FAQ Page.
Your WatchCo.com Online Account
Your WatchCo.com account contains all the information about your previous orders, as well as updates on shipping information and reward point balances. If your order has not yet arrived, please log in to your WatchCo.com account to check the status of your order, or you can visit the Order Status Page for similar information.
Contact us my Mail, Telephone, or E-mail
You can contact WatchCo.com by snail mail, telephone, or e-mail using the details below. From order information to press inquiries, and anything in between, a member of our customer service team will be happy to assist you.
1500 N. Casaloma Dr.
Appleton, WI 54913
Telephone / FaxPhone: 1.800.584.1618
Contact Us Online
If inquiring about an existing order, we ask that you please include your order number for a faster response.
By filling out this form or sending email to the account above, you authorize us to add your name to our mailing list of members-only specials.