Established in 1993, The Watch Company has grown to four retail stores and one central ecommerce facility. Whether you shop online or at one of our Watch Co. stores, you can rest assured knowing you'll experience the same passion for all things watches and unmatched dedication to customers who share our appreciation for a high-quality, well-designed timepiece.
110% Price Protection
If you find an item for a lower price on another web site or in a retail store, we will refund you 110% of the difference between the lower price and our price. We'll even refund the difference if we lower the price at Watchco.com!
Here's how it works:
a. The item must be currently available in the same style, size, quantity, and color that is on Watchco.com.
b. If a web site or store, it cannot be an auction site, paid membership club or eBay Express.
c. If a store, it must be a legitimate store located in the United States.
d. Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.
e. The web site or retail store must be a verifiable authorized dealer of the brand in question.
Here are the three easy steps to receive your refund:
1. Order the item that you want from Watchco.com.
2. Please email us at firstname.lastname@example.org with your order number, and either the URL of the site where you found the item (and directions of how to find the item), or the name and phone number of the store where you found the item.
3. We will verify the information, give you a discount equal to 110% of the difference, and email you with your new total. Offer is not valid unless information can be verified by Watchco.com, Inc.
Please note that this offer is valid for 10 days after you make your purchase. This offer applies to a maximum of three (3) items of any particular style per customer.
Price Protection is only available for orders shipped within the United States and its Territories, and to APO/FPO addresses. We offer price protection for international orders only if the retailer with a lower price also ship to that country.
Note: we cannot offer price protection on Citizen watches. As an authorized retailer we have our prices set as low as we are allowed to by Citizen of America. Any prices lower than ours are not permitted by Citizen of America.