Contact Us

Contact Us

We're here to help!

Our customers often have questions, and we here at have the answers. We have compiled a list of the most frequently asked questions in one tidy location, most likely you'll find the answer you're looking for. For your convenience, here is our FAQ Page.

Your Online Account

Your account contains all the information about your previous orders, as well as updates on shipping information and reward point balances. If your order has not yet arrived, please log in to your account to check the status of your order, or you can visit the Order Status Page for similar information.

Contact us my Mail, Telephone, or E-mail

You can contact by snail mail, telephone, or e-mail using the details below. From order information to press inquiries, and anything in between, a member of our customer service team will be happy to assist you.


The Watch Company, Inc.
1500 N. Casaloma Dr.
Suite 202
Appleton, WI 54913

Telephone / Fax

Phone: 1.800.584.1618
Fax: 1.920.830.2898



Contact Us Online

If inquiring about an existing order, we ask that you please include your order number for a faster response.

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By filling out this form or sending email to the account above, you authorize us to add your name to our mailing list of members-only specials.